This piece of advice is offered by mothers everywhere: If you can’t say something nice, don’t say anything at all.

How well do we take that advice – especially at work?

In this last podcast on Shaping Your Culture, we explore what managers can do to discourage hearsay, gossip, rumors and speaking negatively about people in their absence.

Getting promoted is reason to celebrate so hopefully, that’s what you do first! Then what? Let’s say this promotion involves managing people – maybe even people who used to be your peers. What can you do – starting right away – to succeed in this new role?

Act with Confidence. When in charge, take charge. Don’t act like you have something to prove. You’ve already proven it. Give direction in a matter-of-fact way. Make it clear through your conversational tone and relaxed demeanor that you expect people to follow your direction. Don’t give direction apologetically, and don’t be afraid to rock the boat by making positive changes. Good managers and leaders improve things, and improvement requires change.

The first two segments of this series have focused on the growing need for senior care workers that will extend into 2030 and beyond. Now is the time for senior care leaders to begin planning and implementing strategies that will help them win the war for talent that has already begun and promises to persist in their industry.

Politics are inevitable in any organization. Ignore them at your own peril. You don’t have to play politics, but as a manager or leader, be intentional about how you respond to organizational politics because your responses shape your organization’s culture – and your character as a leader.

Moral authority. What is it and why is it part of managing to make a difference?

Wikipedia has a comparative definition of moral authority we like:

Moral authority is the capacity to convince others of how the world should be, as opposed to epistemic authority (relating to knowledge), which is the capacity to convince others of how the world is.

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