Sometimes enlightenment strikes in the most common of circumstances – like a Saturday shopping trip to Costco with your husband. Standing in the seam between the produce section and the frozen foods recently, I realized that these kinds of trips have improved our emotional intelligence, and they have made both of us better spouses, parents, employees and leaders.

Michael Watkins recently posted a thought provoking and well written article entitled, “What Is Organizational Culture? And Why Should We Care?

Not only must we deepen our understanding of what culture is, but also we must struggle to figure out how to shape and sustain the kind of organization culture we want and need. Of course, there’s no easy answer to this question, but the struggle to find an answer will help us grow. So here’s my contribution to this conversation.

I’ll focus on the shared values and beliefs of an organization and the full range of behaviors that are expected, valued, rewarded, punished, tolerated or ignored.