“I noticed a big difference immediately. By applying the principles we were able to attain a high level of production and efficiency much more quickly, and with the core foundation being the right personnel, will elevate the Mercedes brand even higher than it already is.”
— Eric Hessinger,
Mercedes-Benz of Pittsburgh
Sell More. Spend Less. Drive up your CSI Scores Today.
You service customers as they enter your doors, but would they recommend you to a family member or by their next car from you and advocate for repeat sales? We have tailored assessments specifically for the automotive industry including: Parts Advisor, Service Advisor, Dealer Staff, Technician
The People: Kimberly Byars, Training Operations Manager, BMW
Talent Plus brings proven results like:
- Improved customer experience and satisfaction.
- Increased employee retention, performance and engagement.
- Improved customer service, greater financial returns and enhanced brand recognition.
Results Drive Excellence and Extraordinary people make the difference. Without them you are going through the motions. With them you are offering world-class customer service.
The talent you select and develop in your organization will set you up for a sustainable future in a growing market where reputation and care means everything.
At Talent Plus, we know people. Our Talent Online ® Assessments (TOAs), structured interviews and developmental tools are a proven, scientific approach to selecting and developing the best talent into your organization. From parts and service advisors, technicians and dealer staff to sales consultants, supervisors and general managers, we have assessment and development solutions at every level.