Are You Ready for a Treat and a Treatment? | As Published at QualityDigest.com
ARTICLE | 11.18.09
by Bill Kalmar
Several years ago, I penned a column entitled, "Nurse, I'm Ready for My Cappuccino!" The article was an interview with Gerard van Grinsven, the new CEO and president of the Henry Ford West Bloomfield Hospital, which was to be located in a Detroit suburb. At the time of my interview, Van Grinsven had just left...
Outstanding Companies Come From Outstanding Employees | As Published at QualityDigest.com
ARTICLE | 09.23.09
Ritz-Carlton employees are passionate, disciplined, and fanatical about their jobs. Over the years, much has been written about the extraordinary customer service you can expect to receive from these bastions of performance excellence. Employees are always seeking to deliver spectacular service, while looking for ways to...
From Mentor to Friend | As Published at JournalStar.com
FEATURED ARTICLE | 07.20.09
Since 2005, Makenzie Rath, daughter of Talent Plus leaders Doug and Kimberly Rath, has been a mentor to a local student through the UNL Nebraska Human Resources Institute's (NHRI) leadership mentoring program, a program created by Talent Plus co-founder Dr. William E. Hall in 1949.
When Doug and Kimberly attended...
A Celebration of Innovation | As Published at MLive.com
ARTICLE | 07.17.09
Talent Plus client Henry Ford West Bloomfield Hospital was celebrated, along with over 30 other organizations from across Michigan, at Michigan Business Review's Innovation Michigan event on July 16.
Henry Ford West Bloomfield Hospital was recognized for its commitment to patient comfort and sustainability as well as for...