We have been on our Talent Plus journey for three years and this partnership has proven to be invaluable for the Sutter Gould Medical Foundation (SGMF). In our large call center, we had a high absenteeism rate which impacted the timely service we were able to provide to our patients.
Working with Talent Plus, we were able to identify key themes of a dependable call center employee for SGMF. Hiring employees who scored high in these themes enabled us to reduce the number of days employees were on leave and save $200,000 in one year. We are now looking at other departments to realize cost savings as well as improve the ability to deliver timely patient care.

— Stephanie Miller,
  Executive Director of HR, 
Sutter Gould Medical Foundation

Identify your best talent and improve patient lives.

You care for thousands as they enter your doors, but would they recommend you to a family member or come back if they needed help again?

Cynthia Mercer – Talent Plus

With our tools you will see results like:

  • Improved patient experience and satisfaction
  • Increased employee retention, performance and engagement
  • Improved HCAHPS, greater financial returns and enhanced brand recognition.

You provide high-level care that makes your brand unique. But, what sets you apart? Extraordinary people make the difference. Without them you are managing statistics. With them you are saving lives.

At Talent Plus, we know people. Our Talent Online ® Assessments (TOASM), structured interviews and developmental tools are a proven, scientific approach to selecting and developing the best talent into your organization. From front line nurses, housekeepers and patient advocates to your leading doctors, surgeons and health care executives, clinical or non-clinical, we have assessments and development solutions at every level. 

Talent Plus is proud to be recently recognized as one of Modern Healthcare's Best Places to Work in Healthcare.

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