WEBCASTS

The Way You Should Be Treated: How Human Resources Leads the Way in Customer Satisfaction

Many organizations say their people are their most important asset, yet few organizations walk the talk. ProHealth Care is building a Talent-Based Organization ® through selecting, developing and analyzing their current workforce to plan for the future. Key takeaways include: Incorporate analytics to build a succession plan Create strategic ways to select and develop employees Lead the charge in improving...

Talent Analytics: Succession Planning for the Future

Talent Analytics is at the top of the list of considerations as leaders are looking to the future. As the workforce ages and considers retirement, succession planning has to be a focus for all C-suite members as they consider the future of their organization. Key takeaways include:  Why succession planning has to be a priority today How a scientific look...

Talent Analytics: Workforce Planning for the Future

Talent Analytics is the way all process-oriented leaders are looking to the future. Workforce planning reached the top of the list of topics C-suite members consider as they think of the future.   Key takeaways include:  What metrics matter to the future of your organization How data visualization comes to life with a scientific look at talent Why envisioning the...

Are You Winning in the War for Sales?

Do you want your key salespeople to outperform your competition? Do you want your bottom line to explode with sales growth? Scientific selection could be the key. Join us to find out how Talent Plus benchmarks top performers in sales based on the study of over 300,000 salespeople. Join Talent Plus’ Mark Epp, Senior Management Consultant, and Pat Hodge, Director...

Positive 360: Flipping the Model on 360 Reviews

Why spend time telling your valued employees what they do wrong? Is that really a smart retention strategy intended to move your organization forward? Why not emotionally re-hire them each year by focusing on what they are good at? The only way to deliver world-class experiential service is through your people. And the only way to retain the best people...

Re-Imagine the Customer Experience with The Science of Talent

Customer service is changing and experiential service is mandatory in the current retail climate. The only way to deliver world-class experiential service is through your people. This webinar will focus on talent and the customer service experience in a Talent-Based Organization ®, where our people come first so the customers can come first. In this webinar you’ll hear key takeaways...

The Customer Service Edge: Why Scientific Talent Assessments are a Must

Customer service is changing and experiential service is mandatory in the current retail climate. The only way to deliver world-class experiential service is through your people. This webinar, produced in partnership with the Gift and Home Trade Association, will focus on AmericasMart’s journey as a Talent-Based Organization ®, where employees come first so the customers can come first. Join Kevin...

Whistle While You Work

Talent is a natural ability not acquired through effort, education or experience. How can selecting for talent mitigate whistleblowers within your organization? At Talent Plus ®, we know that selecting top-performing associates into your organization has a direct impact on engagement and positivity. People who are cared for, are engaged and positive, and are invested in by their leaders are...

Talent Analytics and the Bottom Line: What you May be Missing

Big data means different things to different organizations. When it comes to future growth, your people are your greatest asset. There are scientific ways to measure their talent and build innovative, high-performing teams, but do you know how?  How can you define the analytics that move you toward future growth? Understand the metrics that truly matter with your people. When...

Talent Analytics: Why You’re Doing It Wrong

Everyone’s talking about big data and people analytics, but what does that really mean? Unpack the real story behind your people metrics – when it’s done right, it could mean the difference between your organization propelling forward or falling behind. Join us to learn how to: Reinvent HR by defining talent in a new way Uncover the story behind your...