Author: Larry Sternberg (Larry Sternberg)

The Best Managers Cultivate Relationships
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The Best Managers Cultivate Relationships

“Will you be my Valentine?” is an invitation to enter or reaffirm a relationship. In business, we make this sort of invitation frequently; for example, every time we make a job offer. By extending invitations to the right people, managers can enjoy great success in their careers and make life-changing differences in the lives of...

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From the Vault: Have You Re-discovered The Peter Principle?

Adam Vaccaro posted an excellent article on the Inc. Website entitled, “High Performance Is Not the Same as High Potential.” Click here to read it. This distinction was the topic of a wonderful book written by Laurence Peter and Raymond Hull in 1969 entitled, “The Peter Principle: Why Things Always Go Wrong.” Peter observed that companies...

From the Vault: Will talent management practices create morale issues for employees who are not identified as talented?
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From the Vault: Will talent management practices create morale issues for employees who are not identified as talented?

This very intriguing question was posted by ANOOPA NARAYANAN, PhD scholar at Cochin University of Science and Technology. I think the answer is, “Yes.” Some talent management practices will create morale issues for some employees. My question is: What should we do about it? As usual, I don’t believe I have THE answer, but here...

From the Vault: You Could Fire The Person, But Should You?
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From the Vault: You Could Fire The Person, But Should You?

This story occurred when I was General Manager of a luxury hotel. It was Christmas season. Our hotel was elegantly decorated within an inch of its life. We had roaring fireplaces filling the atmosphere with warmth and that wonderful aroma you can only get from burning real wood. We had live Christmas music. Every function...

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From the Vault: Will Your Next Hire Improve Your Team?

Every time someone leaves you’re presented with the opportunity to select someone who has the potential to improve your team’s capacity to excel. Of course you’re looking for an individual whose credentials, experience and past accomplishments indicate the potential for excellence. But what about the question of fit? .

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From the Vault: Do You Individualize Your Coaching Practices?

Many leaders used to do the job of the people they’re coaching. And those leaders often were very successful in that job, and they’ve developed the belief that they know THE way to achieve success. Many sales training programs are based on this sort of belief. The limitation of this belief is that trainer or...

Thinking Critically About Critical Thinking
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Thinking Critically About Critical Thinking

Proficiency in critical thinking is considered by many authorities to be a major goal of higher education. It’s often taken as an indicator of intelligence. And the practice of critical thinking is emphasized — for good reason — in numerous professions.

How Do You Tell Someone They Didn’t Get The Job?
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How Do You Tell Someone They Didn’t Get The Job?

This question comes up repeatedly, especially with new managers and supervisors. Few people enjoy delivering bad news, so some people try to avoid the conversation altogether, and some go too far in their attempt to soften the blow. Either of these approaches can make the situation worse for the candidate and for your organization. You...

Make a Difference: If You Have Been Newly Promoted, Just Take Charge
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Make a Difference: If You Have Been Newly Promoted, Just Take Charge

Have you recently been promoted to your first job as a supervisor or manager? If so, congratulations! Yesterday you were one of the guys, and today you’re their boss. You have a new set of important responsibilities and your relationships with your friends and co-workers have changed. This promotion presents a major growth opportunity for...