Category: Blog

Why TalentMine?
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Why TalentMine?

Until now, tracking growth and development in employees has been a challenge. That’s why built TalentMine, your talent “fitness tracker.” TalentMine is a single platform for employees and managers alike to identify and develop strengths. Everyone learns about themselves, their roles and their talents. Then, they can collaborate with team members and managers to achieve...

How Can an ATS Help Me Source and Hire the Best?
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How Can an ATS Help Me Source and Hire the Best?

The candidate experience is an area garnering significant attention. In most cases, a great candidate experience boils down to communicating to candidates about the selection process and where they stand. Applicant Tracking Systems (ATS) should provide an easy and automated method for managing candidates throughout the hiring process. Your candidate experience should not only be...

9 Things Every Successful Small Business Does
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9 Things Every Successful Small Business Does

Whether you’re starting a small business or taking your talents to one, you know this is the place where your dream to create change and more directly impact your customer can really take off. Of course, a small business means lots of hard work — don’t be surprised if you have to take on several...

14 Signs of a Great Manager
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14 Signs of a Great Manager

Managers have a lasting effect on teams they lead. The right manager perfectly balances their own talents with the talents of the people they manage. But how do you find a good manager? Fortunately, we know how to spot them! In the past 30-plus years, we have assessed over 330,000 managers giving us insight to...

#HRHealthcare: Selecting for Power Skills
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#HRHealthcare: Selecting for Power Skills

Senior industry experts from hospitals and health systems across the nation gathered in Austin, Texas, to share their latest tools and insights around the theme Build a Winning People Strategy. A phrase heard consistently during the two days of keynote presentations, panel discussions and collaborative roundtables was “select for power skills.” Also known as “soft...

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From the Vault: Have You Re-discovered The Peter Principle?

Adam Vaccaro posted an excellent article on the Inc. Website entitled, “High Performance Is Not the Same as High Potential.” Click here to read it. This distinction was the topic of a wonderful book written by Laurence Peter and Raymond Hull in 1969 entitled, “The Peter Principle: Why Things Always Go Wrong.” Peter observed that companies...

From the Vault: Will talent management practices create morale issues for employees who are not identified as talented?
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From the Vault: Will talent management practices create morale issues for employees who are not identified as talented?

This very intriguing question was posted by ANOOPA NARAYANAN, PhD scholar at Cochin University of Science and Technology. I think the answer is, “Yes.” Some talent management practices will create morale issues for some employees. My question is: What should we do about it? As usual, I don’t believe I have THE answer, but here...

Transforming the Candidate Experience: Talent Acquisition Institute Conference Recap
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Transforming the Candidate Experience: Talent Acquisition Institute Conference Recap

In his opening address to the Talent Acquisition Institute conference in May, Checkster CEO Yves Lemusi reported the top three priorities to conference attendees, according to polling results: Candidate Sourcing Diversity and Inclusion Candidate Experience In attendance in San Antonio were Talent Acquisition leaders from across the country representing industries from healthcare, banking and insurance...

The Key to Outstanding Customer Service
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The Key to Outstanding Customer Service

Ask leaders about what issues concern them most, and “customer service” is routinely among the top two or three items they mention — regardless of industry. Such a top priority among leaders should lead to superb customer service scores, right? Of course, it is not. Invariably, we run into situations where we receive bad service....

From the Vault: You Could Fire The Person, But Should You?
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From the Vault: You Could Fire The Person, But Should You?

This story occurred when I was General Manager of a luxury hotel. It was Christmas season. Our hotel was elegantly decorated within an inch of its life. We had roaring fireplaces filling the atmosphere with warmth and that wonderful aroma you can only get from burning real wood. We had live Christmas music. Every function...