Category: Leadership

Successful Strategies for Leading Remote Teams
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Successful Strategies for Leading Remote Teams

It is likely you are already leading some or all of a team remotely. Creating the most successful environment possible for your team requires intentionality and thoughtfulness — much more intentionality than when you are physically in the same office as your team. How can you remain a supportive, helpful, communicative leader even when you...

How to Handle a Boss from a Younger Generation – A Guide for the Senior Employee
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How to Handle a Boss from a Younger Generation – A Guide for the Senior Employee

The workplace is rapidly changing, and one of the reasons is because of the generational diversity that we encounter today at work. The Baby Boomer generation (born between 1946 and 1964) is retiring later and working longer, while the Millennial generation (born between 1980 and 1996) is exponentially growing and gradually becoming the largest demographic...

The Best Managers Cultivate Relationships
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The Best Managers Cultivate Relationships

“Will you be my Valentine?” is an invitation to enter or reaffirm a relationship. In business, we make this sort of invitation frequently; for example, every time we make a job offer. By extending invitations to the right people, managers can enjoy great success in their careers and make life-changing differences in the lives of...

5 Things You Must Do for an Engaging Workforce
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5 Things You Must Do for an Engaging Workforce

By 2020, millennials will make up more than one third of the global workforce and the labor market will soon welcome an emerging group of young talent called Generation Z (born from 1996 onwards). In addition, Singapore has the highest life expectancy in the world at 82.7 years. By 2030, one in five people in...

Steps for Strong PIPs (Performance Improvement Plans)
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Steps for Strong PIPs (Performance Improvement Plans)

When the need for a performance improvement plan (PIP) arises, it is important to look at the underlying factors. The root-cause of the situation may not be as easy as “performance.” Instead, it may begin at the onset of the individual’s tenure. Three basic steps exist to a strong performance improvement plan: Has the team...

14 Signs of a Great Manager
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14 Signs of a Great Manager

Managers have a lasting effect on teams they lead. The right manager perfectly balances their own talents with the talents of the people they manage. But how do you find a good manager? Fortunately, we know how to spot them! In the past 30-plus years, we have assessed over 330,000 managers giving us insight to...

From the Vault: You Could Fire The Person, But Should You?
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From the Vault: You Could Fire The Person, But Should You?

This story occurred when I was General Manager of a luxury hotel. It was Christmas season. Our hotel was elegantly decorated within an inch of its life. We had roaring fireplaces filling the atmosphere with warmth and that wonderful aroma you can only get from burning real wood. We had live Christmas music. Every function...

Thinking Critically About Critical Thinking
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Thinking Critically About Critical Thinking

Proficiency in critical thinking is considered by many authorities to be a major goal of higher education. It’s often taken as an indicator of intelligence. And the practice of critical thinking is emphasized — for good reason — in numerous professions.

Make A Difference: Optimize Fit
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Make A Difference: Optimize Fit

Let’s take a couple of behaviors that are almost universally seen as negative – beating people up and lying. Can you think of any kinds of roles in which beating people up is actually considered a good behavior that can drive success?

Make A Difference: Coach to Improve Performance
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Make A Difference: Coach to Improve Performance

In business, every day is game day and coaching happens in real time. The best managers are constantly coaching, and there are better and worse ways to go about that coaching. Listen in as Larry Sternberg, Kimberly Shirk and I move in and out of sports and business examples to discuss questions like these: