Meet Shawn Brady, a leader who discovered his purpose behind a KFC counter as a young chicken cook—and never looked back.

In our latest “Let’s Talk Talent” podcast episode, Shawn, Director of Human Resources at Harman Management (a long-time client partner of Talent Plus), shares how recognizing talent can transform an individual’s trajectory and fuel exceptional guest experiences.

From starting his career at 15 to guiding teams for 37 years, Shawn knows that success in the quick-service industry isn’t about finding “any warm body.” It’s about identifying and nurturing people who genuinely love to serve—those who see each customer as an opportunity to deliver something special. With Talent Plus by his side, Shawn harnesses The Science of Talent to build teams that excel, inspire and stand the test of time.

Hear Shawn’s story—how one encouraging conversation set the course of his life’s work—and learn actionable strategies, designed for anyone in the hospitality sector looking to make a lasting impact.