Proof lies in the fact that a very poor patient satisfaction rating directly correlates to an increase in physician lawsuits filed (by 20%). No one wants to be named in a patient lawsuit. The good news is there are now tools that are proven to decrease this risk and avoid future litigation, as well as promote higher CG-CHAPS and overall patient experience outcomes. And it starts with physician selection.

Join us to learn:

• Insights surrounding the direct link between CG-CAHPS and malpractice, and what you can do about it
• Why utilizing a scientifically-based Physician Interview for selection will significantly impact your patient experience in a positive way
• How hospitals and health systems like Mercy, Cancer Treatment Centers of America, Sutter Gould Medical Foundation and more are leading the way in the patient experience movement