In his opening address to the Talent Acquisition Institute conference in May, Checkster CEO Yves Lemusi reported the top three priorities to conference attendees, according to polling results: Candidate Sourcing Diversity and Inclusion Candidate Experience In attendance in San Antonio were Talent Acquisition leaders from across the country representing industries from healthcare, banking and insurance...
Ask leaders about what issues concern them most, and “customer service” is routinely among the top two or three items they mention — regardless of industry. Such a top priority among leaders should lead to superb customer service scores, right? Of course, it is not. Invariably, we run into situations where we receive bad service....
Every time someone leaves you’re presented with the opportunity to select someone who has the potential to improve your team’s capacity to excel. Of course you’re looking for an individual whose credentials, experience and past accomplishments indicate the potential for excellence. But what about the question of fit? .
