Tag: talent

Talent Cannot be Canceled — Leveraging Talents in a Time of Uncertainty
Post

Talent Cannot be Canceled — Leveraging Talents in a Time of Uncertainty

At Talent Plus we are committed to a society that is diverse, inclusive, caring, respectful and  insanely curious.  This applies not only to our family of colleagues, partners and clients, but also to the perspectives shared among us. Through our internal and guest blog series, we celebrate thought leadership and “know how,” that by building relationships and expanding our...

Focus on Talent
Post

Focus on Talent

The most important driver of a person’s on-the-job engagement can be attributed to your effectiveness as their leader.  Shifting priorities away from your people, particularly when they may need it most, can create unintended consequences. 

The Key to Outstanding Customer Service
Post

The Key to Outstanding Customer Service

Ask leaders about what issues concern them most, and “customer service” is routinely among the top two or three items they mention — regardless of industry. Such a top priority among leaders should lead to superb customer service scores, right? Of course, it is not. Invariably, we run into situations where we receive bad service....