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How to Turn Underperforming Retail Associates into A-Players – Beth Zurn

by

May 21, 2019

Excerpt: “Your front-line employees play a critical role in the success of your retail business. Sales associates are often the first live touchpoint the shoppers have with your brand when they walk into your store. They can influence a customer’s mood, shape their perception, and ultimately impact a shopper’s purchase decision.

For this reason, you need to ensure that your sales associates bring their A-game at every turn.” Click here to read full article.