The Best Managers Cultivate Relationships

Larry Sternberg Larry Sternberg

February 14, 2020 Blog Leadership

“Will you be my Valentine?” is an invitation to enter or reaffirm a relationship. In business, we make this sort of invitation frequently; for example, every time we make a job offer.

By extending invitations to the right people, managers can enjoy great success in their careers and make life-changing differences in the lives of their people. Let me explain.

In the late 1970s I was practicing law in Washington, D.C., but I was unfulfilled.

I had absolutely no idea how to go about making a career change, so I went to a career counseling firm. After extensive counseling and introspection, I decided to pursue a career in human resources in the hotel business.

That strategy had one minor drawback. Although I worked for years in a hotel, I never worked in human resources, nor had I ever studied human resources.

Over the course of several months, I asked quite a number of hotel companies to “be my Valentine.” It was not a fun time, and I never did become inured to the rejection.

Eventually, however, someone said, “Yes.” It was Phil Lombardy, Vice President of Human Resources for Hyatt Hotels.

Phil was able to see my potential, and he was not the least put off by my lack of experience. He was willing to give me a chance. It was truly a life-changing event for me.

Here I am 40 years later, still in human resources. Not only did Phil give me that chance, but I learned many things from him which stand me in good stead to this very day. I write this in sincere gratitude.

The best managers are excellent recruiters. They are always on the lookout for good people. They focus on potential rather than experience and education. They cultivate close, personal relationships with their people. And they take great joy in helping each employee grow, not only as professional, but also as person.

To achieve extraordinary success as a manager, make sure you’re asking the right people to be your Valentine.

Larry Sternberg

Larry Sternberg

Larry is a Fellow and Board Member at Talent Plus where he helps people and organizations grow by using the Talent Plus science to select high potential people, put them in the right fit for their talent, and make them feel valued and significant.

“I help managers and leaders make a lasting positive difference in the lives of their employees.”

Talents: Conceptualization, Relationship, Ego Drive, Individualized Approach, Growth Orientation

Latest Posts: Blog

Selection April 28, 2025

The Science of Talent Reduces Turnover in Credit Unions

Learn how Credit Unions use Talent Plus Solutions to decrease turnover, better engage employees and increase performance.

Jonah Garbin Jonah Garbin

Read More
Healthcare workers

Blog April 25, 2025

Building a Better Healthcare Team: Nebraska Spine Hospital’s Data-Driven Talent Approach  

Find out how Nebraska Spine Hospital partners with Talent Plus to enhance employee engagement and organizational culture.

Talent Plus Talent Plus

Read More
Managing difficult people at work

Blog April 08, 2025

How to Manage Difficult People

Master how to manage difficult people at work with six effective strategies for maintaining productivity and engagement.

Talent Plus Talent Plus

Read More
Team Members

Blog March 14, 2025

How Personalized Recognition Reduces Turnover and Builds Loyal Hospitality Teams 

Explore effective strategies for hospitality employee recognition that appreciate individual contributions and enhance team motivation.

Talent Plus Talent Plus

Read More
7 Qualities of a good manager on a team

Blog February 27, 2025

Leading With Purpose: Seven Qualities of a Good Manager

Explore the 7 qualities of a good manager and enhance your leadership skills for greater team success and communication.

Talent Plus Talent Plus

Read More
Creating Success For First Time Managers

Blog February 15, 2025

First Time Manager Tips — Five Strategies for Success

Are you a first-time manager? Learn valuable tips and strategies to succeed in your new role and make a positive impact.

Scott C. Whiteford, Ph.D. Scott C. Whiteford, Ph.D.

Read More