Authors of Managing to Make a Difference, Larry Sternberg and Kim Turnage, discuss four key strategies to improve engagement and retention within your organization by focusing on top talent.

“Managers who make a difference engage and develop talent to achieve maximum performance. Engagement and development drive retention, and retention goes straight to the bottom line. Turnover costs more than you think. Even for frontline workers, the direct costs of turnover are often estimated at one to two times salary, and indirect costs take the total cost even higher. Improving retention improves profitability, morale, and overall performance.”

Source: AMA Playbook

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