Talent Plus associates, Kimberly Rath, Co-Founder and Chairman, Brad Walton, Client Engagement Lead, and Mark Epp, Senior Management Consultant, share their thoughts and expertise on the luxury hospitality industry with Skift in their new blog, “The Top Traits of Luxury Hospitality Employees.”

According to Mark Epp, “The key is ‘finding individuals who have that service propensity to do things in an individualized way, depending upon each person’s unique needs.’ In the luxury space, they need to have ‘an ability to deliver on the unexpressed needs of guests, and to get it right every time.’”

Click here to learn how to select top-performing employees in the luxury hospitality industry.

Talent Plus

Talent Plus is a team of industry experts who collaborate to deliver insightful and impactful content. Our blogs are designed to provide practical advice and fresh perspectives, helping you stay informed and ahead of the curve.

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