Talented Individuals Far Less Likely to Term
A financial partner implemented Talent Plus ® assessments to hire personnel at all levels, the majority of which were front-line employees. In only 12 months, our partner began to see remarkable results among individuals selected using our assessments.
Company Details
Concept:
Turnover
Solution:
Customer Service Talent Online ® Assessment (TOA ®)
Industry:
Financial
Company:
Credit Union
Our impact
Talented Individuals Are Far Less Likely to Term
In the 12 months after our partnership, turnover was reduced by over 40%. In addition, employees assessed before selection had a 17% chance of terming, compared to a 32% chance of turnover — almost double — for employees not assessed before hire.
Rate of Turnover
Assessed Less Likely to Term
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