Focus On Culture Promotes Engagement and Profit

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The Concept

The Science of Talent® at Work

Gauging the current level of associate engagement is an important step in initiating change. Talent Plus’ CultureView survey enables an organization to better understand what factors produce morale, quality, and service-orientation.

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This credit union set out to make a cultural change to improve business metrics. After this change, employee engagement increased as much as 52 percent over four years. The Net Promoter Score increased by 48 percent and 27 percent, respectively.

Company Details

Concept:

Employee Engagement

Solution:

Talent Plus ® CultureView ®

Industry:

Finance

Company:

A Financial Institution 

our impact

An Engaged Workplace Drives Profits

Gauging the current level of associate engagement is an important step in initiating change. Talent Plus’ CultureView survey enables an organization to better understand what factors produce morale, quality, and service-orientation.

How likely is it that you would recommend this organization as an employer to a friend or colleague?

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How likely is it that you would recommend this organization's products an services to a friend or colleague?

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We Know the Power of Natural Talent in Financial Institutions 
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"When talent is appropriately aligned, magic can happen. And I’m a witness to that in our company where when someone is in the right seat, in the right place, doing what they love or what they’re really, really good at, it is magical."

Kent Oram, CEO, Idaho Central Credit Union and Talent Plus Client Partner

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