Author: Mark Epp (Mark Epp)

The Serendipitous Results of Happenchance Relationships — Recognition Series | Part 2
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The Serendipitous Results of Happenchance Relationships — Recognition Series | Part 2

Series Part: 1 | 2 | 3 | 4 This is the second in a series of how to recognize employees in a meaningful way, even during a pandemic.   In a survey, according to Kennedy Pearce, a London-based financial services recruiting company, “Seventy-eight percent of employees cited recognition as the main motivating factor in their career.”...

Why Having an “Open-Door Policy” Doesn’t Always Work — Recognition Series | Part 3
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Why Having an “Open-Door Policy” Doesn’t Always Work — Recognition Series | Part 3

Series Part: 1 | 2 | 3 | 4 This is the third installment in a series of how to recognize employees in a meaningful way, even during a pandemic.   When employees are working from home, it is imperative to encourage open and frequent conversations to head off disengagement. In addition to encouraging dialogue, be proactive in soliciting your team members’ input and ideas. Engage...

Employee Recognition Through Coaching — Recognition Series | Part 1
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Employee Recognition Through Coaching — Recognition Series | Part 1

Series Part: 1 | 2 | 3 | 4 With many employees working remotely during this challenging time, what motivates them to get up each morning and achieve something of significance? Surprisingly, money is not at the top of the list. Instead, according to multiple surveys, including Pay & Job Satisfaction by John T. Brinkman, 2017, “pay level is only marginally related to satisfaction.” If the association...

What do I do with the team I have left?
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What do I do with the team I have left?

The importance of emotionally connecting with top performers When making the difficult decisions of who to lay off and who to keep on the job, were the productivity, cultural fit, contribution to innovation, work ethic, optimism for the future, potential for leadership – the talent – of each individual considered? With these criteria as a...

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What Makes a Doctor World Class?

There’s nothing fun about getting your wisdom teeth extracted, but mine needed to come out, so I “bit the bullet” and scheduled the surgery. Dr. David Rallis, University of Nebraska and Mayo Clinic trained oral surgeon, was recommended by my Internist as one of the best in town, so of course, that’s who I wanted...