About the show:
Larry Sternberg has a true passion for mentoring, a unique relationship that changes lives, not only the life of the mentee, but the life of the mentor as well. On this show you’ll learn about mentoring, why it’s important, how it’s done and the impact it can have. Larry interviews experts who have studied mentoring, and he also interviews actual mentors and mentees from many walks of life. Listen to their stories and the insights that emerge and become empowered to make a difference through mentoring relationships. Mentoring is broadcast live every Thursday at 7 a.m. Pacific Time on the VoiceAmerica Empowerment Channel.
About this episode:
Horst Schulze is legendary in the hospitality industry across the globe. Schulze is perhaps most noted for co-founding The Ritz-Carlton Hotel Company and fulfilling several roles culminating as President at The Ritz-Carlton Company, L.L.C. He has continued to build his legacy by presiding over and now serving as the Chairman and Chief Executive Officer of Capella Hotels. An oft requested speaker, Schulze stands by a motto of impeccable service to guests around the world and proclaims to this day, “We are ladies and gentlemen serving ladies and gentlemen.” Timeliness, cleanliness and defect-free service has become a mantra of each of his luxury brand hotels understanding that a happy guest is a repeat guest. His vast experience in hospitality and unique management style lend him a unique perspective on mentoring.