![](https://talentplus.com/wp-content/uploads/2021/06/Generic-Header-Right.png)
In a May 2016 publication by Consumer Reports, the front page reads, “What you don’t know about your doctor could hurt you. Botched surgeries, substance abuse, sexual misconduct – doctors on probation can still practice medicine and they don’t have to tell you. How to make a safe choice.”
Wow, that’s a lot to take in all at once and having been a burn patient who spent five years recovering physically from a nasty electrical accident and many more on a psychological level, I can tell you that magazine cover scares the daylights out of me.
It’s one thing to be a patient who is considerably healthy with substantive insurance and a researched choice in which doctor to select for a surgical procedure. It is quite another thing to be a mandatory patient, meaning a non-elective and often life-saving surgery is not your choice, and you may not be even conscious or fully able to make a wise decision about the physician that will be treating you.
In my case, thank goodness for a mother who was a registered nurse and had a real gut for trustworthy physicians on that night nearly twenty years ago when I was wheeled into the ER unconscious with fourth degree burns down to my skull. I was in no position to research the best surgeon, to consider my options, to check and see if the man or woman about to put a blade to my head was under the influence or a person of integrity, someone looking out for themselves, or trying desperately to uphold his or her end of the Hippocratic oath.
So how, in that vulnerable state, do we do a better job of ensuring the physicians we select into our hospitals and health systems are more than the medical degree that is signed and hanging on the wall?
I went to work for a human resources company years ago just thinking the job was a good fit and the company was strong. What I learned was my job was more than a job. More than a good fit and something I was good at. I learned that my experience as a patient, brought new meaning to the assessments and interviews we offer our health care clients every day.
Talent Plus’ scientific study of the very best clinical and non-clinical doctors and nurses, researchers and pharmacists gives us a lens on selecting the very best talent into an organization. Those with the talent for strong, informed decision making and a level of integrity that puts the patient first. We are finding ways to minimize malpractice, increase reimbursement scores, retain the very best clinicians and in the long run serve patients, whether or not they are able to speak for themselves in a better way every day.
I know this because I’ve seen our science in action, and because of my accident, I’m a patient first and always will be.
Kimberly Shirk is a Senior Marketing Strategist for Talent Plus, speaker and author of Remote Fears & Silver Linings, a personal story about an electrical accident that nearly took her life. Her passion is serving the patient experience movement in everything she does. She spends her days helping Talent Plus select the very best medical professionals to move the mission of patient experience forward.
Kimberly Shirk
kshirk@talentpus.com
Senior Marketing Strategist
Latest Posts: Blog
![successful team at work](https://talentplus.com/wp-content/uploads/2024/07/AdobeStock_373511095-1024x612.jpeg)
Blog July 24, 2024
Go for the Teamwork Gold
Discover the keys to building engaged workplace teams. Learn how coaching strategies can unlock your work team's full potential.
Read More![Individual taking a Talent Plus Talent Online Assessment](https://talentplus.com/wp-content/uploads/2024/05/AdobeStock_428958176-1024x576.jpeg)
Blog June 20, 2024
Integrating Talent Plus Assessments with Your Applicant Tracking System (ATS)
Learn how integrating Talent Plus assessments into your ATS can streamline your talent acquisition process and improve candidate volume.
Read More![Mother with two kids on school break working at home.](https://talentplus.com/wp-content/uploads/2023/08/AdobeStock_399389692-1024x683.jpeg)
Blog June 03, 2024
How Workplaces Can Support Working Parents During Summer Break
Summer breaks rarely match up with work schedules, affecting working parents. Leaders must adapt & accommodate or risk losing good employees.
Read More![Employee engagement at work](https://talentplus.com/wp-content/uploads/2024/05/AdobeStock_322543323-1024x683.jpeg)
Blog May 14, 2024
The Intersection Between Planning and Engagement
Learn how succession planning and employee engagement are interconnected and how they can drive organizational success.
Read More![Employee who has great well-being at work.](https://talentplus.com/wp-content/uploads/2024/05/AdobeStock_292967634-1024x683.jpeg)
Blog May 09, 2024
Well-Being, Burnout and How To Invest in Your Employees
Boost employee engagement and well-being with these four strategies. Learn the keys to fostering a dynamic and flourishing workplace culture.
Read More![Happy individual at work](https://talentplus.com/wp-content/uploads/2024/05/AdobeStock_221668045-1024x597.jpeg)
Blog May 03, 2024
Unlock Your Potential With the Talent Card
Unlock your potential with the Talent Card. Discover the benefits of understanding your talents and learn examples of how to leverage them.
Read More